The Manager of a Medical Unit Regularly Reviews the Incident

question 12

Multiple Choice

The manager of a medical unit regularly reviews the incident reports that result from errors and near misses that occur on the unit. How should the manager best respond to these incident reports?

• A) Use them to inform improvements and education on the unit.
• B) Use them to identify deficient workers for removal or demotion.
• C) Cross-reference them with client satisfaction reports from the unit.
• D) Use them to identify individuals who would benefit from probationary measures.

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Definitions:

Unethical Acts

Actions or behaviors that violate moral or professional principles and standards.

Performance Goals

Specific targets or objectives set by individuals or organizations to gauge and measure success or efficiency.

Ethical Development

The process by which individuals or organizations improve their decision-making by aligning it with moral and ethical principles.

Preconventional

A stage of moral development where individuals' ethical principles are guided by the consequences of actions and external rewards or punishments.