A Nursing Supervisor Is Scheduling Holiday Hours

question 16

Multiple Choice

A nursing supervisor is scheduling holiday hours. When the supervisor tells the staff nurse that she needs to work Christmas day, the staff nurse calmly repeats, "I worked last Christmas and will not work this Christmas." This is an example of which assertive behavior technique?

• A)Shifting from content to process
• B)Standing up for one's basic rights
• C)Responding as a broken record
• D)Defusing

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Definitions:

Equivalent Units

A concept used in cost accounting to express the amount of goods or services produced in terms of the number of complete units.

Materials

The raw items and components used in the production of goods.

Process Costing

An accounting methodology used for homogeneous products, attributing costs to units of product through an average or a similar method.

Conversion Costs

The combined costs of direct labor and manufacturing overhead expenses, representing the costs necessary to convert raw materials into finished goods.