An Involuntarily Committed Client Is Verbally Abusive to the Staff

question 2

Multiple Choice

An involuntarily committed client is verbally abusive to the staff and repeatedly threatening to sue.The client records the full names and phone numbers of the staff.Which nursing action is most appropriate to decrease the possibility of a lawsuit?

• A) Verbally redirect the client, and then limit one-on-one interaction.
• B) Involve the hospital's security division as soon as possible.
• C) Notify the client that documenting personal staff information is against hospital policy.
• D) Continue professional attempts to establish a positive working relationship with the client.

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