Scenario 3-1
The production possibilities frontiers below show how much Greg and Catherine can each produce in 8 hours of time.
Greg's Production Possibilities
Catherine's Production Possibilities 
-Refer to Scenario 3-1.What is Catherine's opportunity cost of producing cake? Explain how you derived your answer.
Definitions:
Customer Contact Audit
A systematic review of all the points at which a business interacts with its customers, aiming to improve service quality and customer satisfaction.
Flowchart
A diagram that displays a process or system using symbols and arrows to represent steps and the flow direction, respectively.
Relationship Customers
Customers with whom a business has established an ongoing relationship, characterized by repeated interactions and loyalty.
Loyalty
A consumer's commitment and repeated patronage to a brand or product, often driven by satisfaction, preference, or rewards programs.
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