Karla Says,"I'm Listening," While Staring Intently at Her Computer Screen

question 54

Multiple Choice

Karla says,"I'm listening," while staring intently at her computer screen rather than looking at the client in her office.What function is Karla's nonverbal communication serving?

• A) To repeat
• B) To complement
• C) To substitute
• D) To contradict

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Definitions:

Adaptive Leadership

A leadership approach focusing on adapting to changing environments or challenges by being flexible and innovative.

Leadership Situation

Refers to the context or environment in which leadership is exercised, including the specific challenges, opportunities, and characteristics of the setting.

Higher-Level Managers

are executives or top-tier leaders who have significant authority and responsibility for the overall direction and strategy of an organization or major divisions within it.

Organization Structure

The arranged relationships and relative ranks of parts and positions within an organization, determining how roles, responsibilities, and power are distributed.