Max Is Attempting to Listen to His Friend on the Phone

question 60

Multiple Choice

Max is attempting to listen to his friend on the phone while watching a baseball game on television.This example illustrates which of the information processing barriers to listening?

• A) Receiver apprehension
• B) Shifting attention
• C) Processing rate
• D) Information overload

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Definitions:

Muscular

Relating to or affecting the muscles of the body.

Sternocleidomastoid

A major muscle in the neck that runs from the sternum and clavicle to the mastoid process of the temporal bone and is involved in head rotation and flexion.

Trapezius

The large muscle of the back and neck.

Pectoralis Major

A thick, fan-shaped muscle situated at the chest of the human body which aids in the movement of the shoulder joint.