Your Book Discusses a Simple Listening Model with Three Steps

question 64

Short Answer

Your book discusses a simple listening model with three steps.The first,_____,means to focus on others rather than yourself.The second,_____,means to pay attention to the nonverbal messages of the other person.The third,_____,means to understand both the details and the major ideas of the speaker.

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Definitions:

Adrenocorticotropic Hormone

A hormone produced by the pituitary gland that stimulates the adrenal cortex to secrete cortisol and other hormones.

Adrenal Cortex

The outer portion of the adrenal gland that produces steroid hormones which regulate carbohydrate and fat metabolism, as well as mineralocorticoids that regulate salt and water balance in the body.

Corticosteroids

A class of steroid hormones that are produced in the adrenal cortex of vertebrates and are involved in a wide range of physiological processes, including stress response, immune response, and regulation of inflammation.

Displacement

A psychological defense mechanism where an individual shifts negative feelings from their original source towards a less threatening object or person.