A(n)________ Is Designed to Improve Communications and Help Employees Complete

question 8

Multiple Choice

A(n) ________ is designed to improve communications and help employees complete their routine tasks.

• A) office support system (OSS)
• B) transaction-processing system (TPS)
• C) management information system (MIS)
• D) decision support system (DSS)

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Definitions:

Predetermined Overhead Rate

A rate calculated before a period begins, based on the estimated overhead costs and estimated activity base, used to allocate overhead to products or services.

Machine-Hours

A unit of measure indicating the operational time of machines in manufacturing processes, key to determining overhead rates and productivity.

Direct Labor-Hours

The total hours of work directly involved in manufacturing goods or delivering services, often used as a basis for allocating overhead.

Casting

A process in manufacturing where a liquid material is poured into a mold which contains a hollow cavity of the desired shape and then allowed to solidify.