Even Though Jim Wants to Avoid Getting the Flu, He

question 71

Multiple Choice

Even though Jim wants to avoid getting the flu, he decides not to get a flu shot because one of his friends had a bad reaction and Jim is afraid that he will have one too. Jim might change his decision if he knew about the influence of ____________ on decision making.

• A) cognitive biases
• B) social influence
• C) normative influence
• D) social biases

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Definitions:

E-selling

The process of selling goods or services over the internet through digital platforms or online stores.

Specific Tasks

Particular duties or responsibilities assigned to someone as part of their job or project.

Potential Buyer

An individual or organization with both the interest and means to purchase a product or service.

Selling Process

The sequence of steps taken by a seller to engage a potential customer with the aim of closing a sale, typically including prospecting, presentation, and follow-up.