Chang Is the Owner-Manager of a 24-Hour Convenience Store

question 165

Multiple Choice

Chang is the owner-manager of a 24-hour convenience store.When he first opened the business,he employed only four people,and it was easy to manage the store through informal means.The store experienced rapid growth and is now a six-unit chain.Chang is now trying to manage 30 employees.As part of the organizing process,he first determines the actions to be taken to achieve his organizational goals.What is the next step he should take?

• A)He should delegate specific tasks to his employees.
• B)He should evaluate the results of the implemented actions.
• C)He should group the actions into a logical structure.
• D)He should coordinate the actions to be taken between different groups of employees in his organization.

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