An Employee Who "Goes Public" with Evidence of Improper Actions

question 60

True/False

An employee who "goes public" with evidence of improper actions by his or her employer is known as a whistle-blower.

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Definitions:

Service And Product Quality

The measure of how well a delivered service or manufactured product meets the expectations of the customer.

Hammer's Notion

Refers to Michael Hammer's concept of reengineering business processes to drastically improve performance metrics.

Process Reengineering

A business management strategy focusing on the analysis and design of workflows and processes within an organization to optimize performance and efficiency.

Customers

Individuals or entities that purchase goods or services from a business.