Examlex

Solved

Marriott Has a Policy of Allowing Employees at Its Hotels

question 3

Multiple Choice

Marriott has a policy of allowing employees at its hotels to immediately respond to customer problems without having to obtain prior approvals from senior managers. This policy is best described as ______.


Definitions:

Basically Rational

Refers to individuals who, based on logical or practical reasons, make decisions or behave in a certain way.

Mechanistic

Referring to an explanation or process that is physically and functionally simple, often compared to a machine with parts working together in a predictable manner.

Identification

The process of recognizing or establishing the identity of a person or thing, often through documents or specific characteristics.

Social Control

Mechanisms, strategies, and institutions designed by society to regulate individual and group behavior, maintaining order and conformity.

Related Questions