Complete the Following Using the Terms Listed

question 73

Multiple Choice

Complete the following using the terms listed.
-The meaningful exchange of information through messages is called _____.

• A)low-context culture
• B)Affective conflict
• C)performing stage
• D)cross-functional team
• E)Noise
• F)team norms
• G)Encoding
• H)self-managed team
• I)grapevine
• J)norming stage
• K)Team diversity
• L)Virtual teams
• M)Cognitive conflict
• N)External communication
• O)listening
• P)communication
• Q)Team cohesiveness

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Definitions:

Impersonal Communication

Process that occurs when we treat others as objects or respond to their roles rather than to who they are as unique persons.

Emotional Contagion

The phenomenon where one person's emotions and related behaviors directly trigger similar emotions and behaviors in other people.

Social Information-Processing Theory

Theory that suggests people can communicate relational and emotional messages via the Internet, although such messages take longer to express without nonverbal cues.

Nonverbal Cues

Signals conveyed through body language, facial expressions, gestures, and other forms of non-linguistic communication that can inform, guide, or modify interactions.