William Is Trying to Close a Particularly Difficult Sale

question 86

Multiple Choice

William is trying to close a particularly difficult sale. He uses his PDA (personal digital assistant) and a special program to access information within his company's database on pricing. William is using an ______.

• A) expert system
• B) enterprise resource planning system
• C) executive support system
• D) application service provider

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Definitions:

Hepatic Lobule

Smaller division within the lobes of the liver.

Bile

A digestive fluid produced by the liver and stored in the gallbladder, aiding in the digestion and absorption of fats.

Essential Fatty Acid

A type of fat that is necessary for biological processes but cannot be synthesized by the human body, thus must be obtained from one's diet.

Corn Oil

A vegetable oil extracted from the germ of corn kernels, commonly used for cooking, frying, and as an ingredient in various food products.