William Is Trying to Close a Particularly Difficult Sale

question 86

Multiple Choice

William is trying to close a particularly difficult sale. He uses his PDA (personal digital assistant) and a special program to access information within his company's database on pricing. William is using an ______.

• A) expert system
• B) enterprise resource planning system
• C) executive support system
• D) application service provider

---

Definitions:

Core Temperature

The central temperature of the body, maintained within a narrow range necessary for optimal physiological functioning.

Physical Activity

Any bodily movement produced by skeletal muscles that requires energy expenditure, beneficial for health and fitness.

Health Care-Acquired Infection

Infections that patients acquire while receiving treatment for other conditions within a healthcare setting.

Acetaminophen

A medication used to reduce pain and fever, known also as Tylenol.