Tom's Textiles Shipped the Wrong Material to a Customer, Who

question 50

Multiple Choice

Tom's Textiles shipped the wrong material to a customer, who refused to accept the order. Upon receipt of the material, Tom's would credit accounts receivable and debit:

• A) Sales.
• B) Sales discount.
• C) Sales returns.
• D) Sales allowances.

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Definitions:

Valence

The intrinsic attractiveness or averseness of an event, object, or situation, as perceived by individuals.

Expectancy Model

is a psychological theory that explains motivation in terms of an individual's expectations about their ability to achieve desired outcomes through their actions.

Inequity

The state of being unfair or unequal, often in the context of rewards or treatment.

Equity Theory

A theory in social psychology that explains how individuals assess their own job inputs and outcomes in relation to others, aiming for fairness in exchange relationships.