A Discrimination Index of +1

question 21

Multiple Choice

A discrimination index of +1.00 means that the item ____________________.

• A) fails to discriminate
• B) discriminates perfectly
• C) is too easy
• D) is too hard

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Definitions:

Service Situations

Scenarios in which customer needs are addressed and met through the provision of services.

Social Media Platforms

Online tools or websites that allow users to create and share content or participate in social networking.

Facebook

A social media platform allowing users to connect, share content, communicate, and engage with friends, family, and communities online.

LinkedIn

A professional networking platform that allows individuals and companies to connect, share industry-related news, post jobs, and highlight professional experiences and achievements.