Most Collective Bargaining Agreements Provide for a System of Disciplinary

question 23

Multiple Choice

Most collective bargaining agreements provide for a system of disciplinary procedures for all the following reasons except:

• A) Employers use a discipline system to maintain control over the workforce.
• B) A discipline system reduces the ability of managers to treat employees in a biased manner.
• C) Employees want to know what to expect from work rule violations.
• D) A discipline system will provide a different penalty for each different rule infraction.

Recognize the role of personal attitudes and agency environment in burnout risk.

Demonstrate knowledge of effective individual strategies for preventing burnout.

Understand cognitive distortions, therapeutic lifestyle changes, and their role in managing stress and burnout.

Understand different types of resumes and when to use them.

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Definitions:

Phallic Stage

A phase in Freud's psychosexual development theory occurring between the ages of three and six, where the libido's focus is on the genital area.

Latency Development

A phase in psychosexual development following the phallic stage, characterized by a decrease in sexual urges and interests.

Conflict Resolution

The process by which two or more parties find a peaceful solution to a dispute, disagreement, or divergence of views and interests.

Free Association

A psychoanalytic technique in which a patient says whatever comes to mind, intended to reveal unconscious thoughts and feelings.