An Important Reason for the Use of Randomization in Designing

question 44

Multiple Choice

An important reason for the use of randomization in designing experiments is that it tends to

• A) reduce confounding.
• B) allow double-blinding.
• C) eliminate response error.
• D) reduce the placebo effect.

Understand how emotional and instrumental support impacts service experiences.

Evaluate the use of customer feedback, including complaints, to improve service quality.

Describe how service characteristics such as perishability and variability affect service delivery and marketing.

Comprehend the importance of fair treatment (distributive and procedural fairness) in service recovery.

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Definitions:

Restraining Order

A legal order issued by a court to protect a person from being physically or sexually abused, threatened, stalked, or harassed.

Abuse Assessment Screen

A tool used in healthcare settings to screen for domestic violence and abuse.

Physical Abuse

Intentional harm or injury inflicted on one person by another through forceful contact or physical violence.

Sleep Disturbances

Variations or disruptions in normal sleep patterns, which can include difficulty falling asleep, staying asleep, or experiencing restful sleep.