Instruction 19-4
the Director of the MBA Program of a University

question 15

True/False

Instruction 19-4
The director of the MBA program of a university wanted to know if a one week orientation would change the proportion among potential incoming students who would perceive the program as being good.Given below is the result from 215 students' view of the program before and after the orientation.
After the Orientation
$$\begin{array} { | l | l | l | l | } \hline \text { Before the Orientation } & \text { Good } & \text { Not Good } & \text { Total } \\\hline \text { Good } & 93 & 37 & 130 \\\hline \text { Not Good } & 71 & 14 & 85 \\\hline \text { Total } & 164 & 51 & 215 \\\hline\end{array}$$
-Referring to Instruction 19-4,the decision made at a 0.01 level of significance on the Friedman rank test for the difference in medians implies that all 3 medians are significantly different.

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Definitions:

Capacity Allocation

Capacity allocation refers to the process of distributing available resources or capacity among various products, services, tasks, or activities.

Responsiveness

The ability of a company or system to rapidly respond to changes in demand or market conditions.

Demand Satisfaction

The degree to which the needs and desires of customers for a product or service are met by a company.

Over-Capacity

The condition of having more production or service capacity than currently needed, which can lead to inefficiencies, increased costs, and downward pressure on prices.