Instruction 12-4
the Managers of a Brokerage Firm Are Interested

question 102

Short Answer

Instruction 12-4
The managers of a brokerage firm are interested in finding out if the number of new customers a broker brings into the firm affects the sales generated by the broker.They sample 12 brokers and determine the number of new customers they have enrolled in the last year and their sales amounts in thousands of dollars.These data are presented in the table that follows.
$\begin{array}{ccc} \text {Broker }&\text {Clients }&\text { Sales}\\\hline1 & 27 & 52 \\2 & 11 & 37 \\3 & 42 & 64 \\4 & 33 & 55 \\5 & 15 & 29 \\6 & 15 & 34 \\7 & 25 & 58 \\8 & 36 & 59 \\9 & 28 & 44 \\10 & 30 & 48 \\11 & 17 & 31 \\12 & 22 & 38\end{array}$
-Referring to Instruction 12-4,the total sum of squares (SST)is ________.

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Definitions:

Majority Opinions

The views or beliefs that are held by the greater number of individuals within a group or society.

Perceptual Conflict Composition

refers to the differences in viewpoints or understandings among team members that can emerge from varied perceptions.

Task Conflict

A situation where there is disagreement among team members about the content and outcomes of the task being performed, which can be beneficial for problem-solving.

ELVN Model

A theory that outlines the potential responses employees might have to job dissatisfaction: Exit, Voice, Loyalty, and Neglect.