Instruction 7-7 Online Customer Service Is a Key Element to Successful Online

question 150

Short Answer

Instruction 7-7
Online customer service is a key element to successful online retailing.According to a marketing survey,37.5% of online customers take advantage of the online customer service.Random samples of 200 customers are selected.
-Referring to Instruction 7-7,________% of the samples are likely to have less than 37.5% who take advantage of online customer service.

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Definitions:

Moral Hazard

A situation where one party is inclined to take risks because the negative consequences of the risk will be borne by another party.

Taxi Driver

An individual who operates a car licensed for providing taxicab transportation services to passengers in exchange for payment of a fare.

Piece-rate Garment Worker

A laborer who is paid based on the number of items produced, commonly used in the garment manufacturing industry.

Moral Hazard

The risk that one party to a transaction has not entered into the contract in good faith, or has an incentive to take unusual risks in a bid to earn a profit before the contract settles.