Instruction 2 $$\begin{array} { | l | l | } \hline X & f \\\hline 1 & 14 \\\hline 2 & 18 \\\hline 3 & 12 \\\hline 4 & 5 \\\hline 5 & 1 \\\hline\end{array}$$

question 37

Multiple Choice

Instruction 2.1
An insurance company evaluates many numerical variables about a person before deciding on an appropriate rate for automobile insurance. A representative from a local insurance agency selected a random sample of insured drivers and recorded, X, the number of claims each made in the last three years, with the following results.
$$\begin{array} { | l | l | } \hline X & f \\\hline 1 & 14 \\\hline 2 & 18 \\\hline 3 & 12 \\\hline 4 & 5 \\\hline 5 & 1 \\\hline\end{array}$$
-The length of each bar in a bar chart represents the

• A) mid-point of observations in each class.
• B) average number of observations in each class.
• C) proportion, frequency or percentage of observations in each class.
• D) variances of observations in each class.

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Definitions:

Streamline Systems

The process of simplifying operations and procedures to improve efficiency and reduce unnecessary steps or costs.

Total Quality Management

A comprehensive approach to long-term success through customer satisfaction, emphasizing continuous improvement of processes and products.

Self-Managing Work Teams

Groups of employees granted the autonomy to plan, execute, and monitor their work activities with minimal direct supervision.

Continuous Quality Improvement

A systemic and persistent effort to make incremental improvements in processes and systems to enhance quality.