Instruction 1-1 The Manager of the Customer Service Division of a Major

question 6

Multiple Choice

Instruction 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD recorder made by the company over the past 12 months are satisfied with their products.
-Referring to Instruction 1-1,the possible responses to the question "Out of a 7 point scale with 7 being 'extremely satisfied' and 1 being 'extremely unsatisfied',what is your satisfaction level on the DVD player that you purchased?" are values from a

• A)discrete numerical random variable.
• B)continuous numerical random variable.
• C)categorical random variable.
• D)parameter.

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Definitions:

Liability

Refers to the state of being legally responsible for something, typically a debt or obligation.

Weekend Business Activity

Commercial or professional transactions conducted during Saturday and Sunday.

Truck Expenses

Costs associated with operating and maintaining a truck, including fuel, repairs, maintenance, and insurance.