Instruction 1-1 The Manager of the Customer Service Division of a Major

question 53

Multiple Choice

Instruction 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD recorder made by the company over the past 12 months are satisfied with their products.
-Referring to Instruction 1-1,the possible responses to the question "How much time do you use the DVD player every week on the average?" are values from a

• A)continuous numerical random variable.
• B)discrete numerical random variable.
• C)categorical random variable.
• D)parameter.

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Definitions:

Nonpreferred-Race Workers

Employees who are perceived or categorized as belonging to a racial or ethnic group that is less favored or discriminated against within a societal or organizational context.

Statistical Discrimination

A decision-making process that uses statistical or probability information on groups rather than individuals, leading to potential biases.

Long Run

The Long Run is a time period in economics during which all factors of production and costs are variable, allowing for full industry adjustment.

Discriminating Firms

Companies that differentiate in their treatment or pricing of customers or employees, based on specific attributes or behaviors.