The Gates Company Has Discovered That a Recent Sales Decline

question 133

Multiple Choice

The Gates Company has discovered that a recent sales decline for a specific product is partly the result of customer dissatisfaction with the early failure rate of the product.The production manager attributes the early failure rate to quality problems in several of the components,which are obtained from different suppliers.The new engineering manager,however,contends that the problem lies in the design of the product.The marketing manager contends that demand for the product is dropping as a result of competitors with lower prices from overseas.In order to identify the most effective solution to this sales decline in the most efficient manner,it is probably best to use a:

• A) cross-functional team
• B) self-managed team
• C) functional team
• D) none of these are likely to be efficient and effective in solving this problem

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Definitions:

Dissociative Identity Disorder

A severe form of dissociation, a mental process that produces a lack of connection in a person's thoughts, memory, and sense of identity, formally known as multiple personality disorder.

Jamais Vu

The phenomenon of experiencing a familiar situation as if it were unfamiliar or strange, often described as the opposite of déjà vu.

Eidetic Recall

The ability to vividly recall images from memory after only a few instances of exposure, with high precision for some time after exposure.

Visual Memory

The ability to remember and recall information presented visually after a brief period of observation.