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A Five-Member Team in the Marketing Department Was Developing a Marketing

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A five-member team in the marketing department was developing a marketing plan for a new product.They had spent almost a half-hour trying to come up with a catchy theme for an advertising effort,with little progress.In a moment of silence,Josh turned to Kara and said,"Kara,you haven't had much to say yet this morning,and you often give us excellent ideas.What do you think we should do? Kara replied: "I really can't think of anything else.I can support any of the ideas that have been suggested so far.They all seem reasonable." In this case,Kara was engaging in ____ behavior.


Definitions:

Emotional Dissonance

The conflict between experienced emotions and emotions that are expressed or shown to conform to social norms or job requirements.

Organizational Commitment

A psychological state that characterizes an employee's relationship with their organization, influencing their decision to continue membership.

Identification with Organization

The psychological bond or alignment that employees feel with their employer or workplace, often reflected in their loyalty and sense of belonging.

Behavioral Consistency

Denotes the degree to which individuals' actions and reactions are predictable over time based on their established traits or patterns.

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