Assess the Situation Described in the Following Scenario,and Identify the Type

question 100

Essay

Assess the situation described in the following scenario,and identify the type of team that would be most appropriate for use in this situation.Provide a clear justification for your recommendation.
Top leadership at Samomi Appliance Manufacturer believes that a recent sales decline for their premium refrigerators is partly the result of customer dissatisfaction with the early failure rate of the product.The production manager and his staff attribute the early failure rate to quality problems in several of the components,which are obtained from different suppliers.As a result of discussions with his staff,the new engineering manager argues that the problem lies in the design of the product.The marketing manager argues that demand for the product is dropping as a result of less expensive competition from overseas,an assessment shared by her subordinates.Top leaders want to identify the most effective solution to this sales decline in the most efficient manner,and is willing to use a team approach to achieve this goal.

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Definitions:

Milton Friedman

Milton Friedman was an influential American economist known for his work on monetary policy, market capitalism, and the advocacy of free markets.

Sole Purpose

The single, main objective or aim for which something is designed or exists.

Behavioral Approach

A methodology in management and psychology that focuses on understanding and influencing human behavior through observation and empirical evidence.

Leadership Behavior

The actions and attitudes exhibited by a leader, influencing the team's or organization's culture and performance.