According to Change Competency: Michael Ward's Reflections on CSX's One

question 57

Multiple Choice

According to Change Competency: Michael Ward's Reflections on CSX's One Plan Redesign,what did Michael do upon becoming CEO:

• A) wrote a personal mission statement
• B) gave raises to all employees who had been with the company for more than 15 years
• C) outlined core values for the company
• D) rehired recently laid off employees

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Definitions:

Nonexperimental Design

A research approach that lacks the manipulation of an independent variable, making it difficult to determine cause and effect relationships.

Causation

The act or process of causing something to happen or exist; the relationship between cause and effect.

Cohesiveness

Cohesiveness in a group involves the strength of the bonds among its members, influencing the group's unity and effectiveness in achieving goals.

Observational Methods

Research strategies that involve systematically watching behaviors in natural settings and recording what is seen in an objective manner.