According to Change Competency: Michael Ward's Reflections on CSX's One

question 57

Multiple Choice

According to Change Competency: Michael Ward's Reflections on CSX's One Plan Redesign,what did Michael do upon becoming CEO:

• A) wrote a personal mission statement
• B) gave raises to all employees who had been with the company for more than 15 years
• C) outlined core values for the company
• D) rehired recently laid off employees

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Definitions:

Estimation

The process or an instance of making a rough calculation or judgment about the value, number, quantity, or extent of something.

Middle Childhood

A stage in human development that generally includes children from 6 to 12 years of age, characterized by significant growth in social and cognitive skills.

Metamemory

An individual's knowledge and awareness of their own memory capabilities and strategies.

Working Memory

A cognitive system that holds information temporarily available for processing and manipulation.