When a Coworker Engages in Verbal or Physical Conduct That

question 129

Multiple Choice

When a coworker engages in verbal or physical conduct that denigrates or show hostility or aversion toward an individual because of that person's race,skin color,religion,gender,national origin,age,or disability,____ has occurred.

• A) harassment
• B) workplace engagement
• C) mobbing
• D) rudeness

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Definitions:

CRM Process

Customer Relationship Management Process involves strategies and technologies companies use to manage and analyze customer interactions and data throughout the customer lifecycle.

Segment Customer Base

The strategy of dividing a business's total customer population into smaller groups based on shared characteristics to tailor products or marketing.

Internet Technology

The use of interconnected computer networks to communicate, access information, and carry out other tasks through the internet.