____ Is Behavior That Exceeds Formal Job Duties but Is

question 97

Multiple Choice

____ is behavior that exceeds formal job duties but is necessary for the organization's survival or important to its image and acceptance.

• A) Team worth
• B) Organizational citizenship
• C) Team player activities
• D) Impression management

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Definitions:

Needs Analysis

The process of determining and assessing gaps between current performance and desired outcomes or competencies, often used to identify training and development needs.

Training And Development

Organizational activities aimed at boosting the performance and efficiency of individuals and groups within a business setting through learning and development opportunities.

Organizational Performance

The analysis of a company's performance against its goals and objectives, often evaluated through financial metrics, productivity, and efficiency.

Task Analysis

The process of breaking down a task into its component steps or operations to understand the skills and knowledge required to perform it.