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An Assembly Line Manager Changes the Times She Observes Behavior

question 63

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An assembly line manager changes the times she observes behavior to determine rewards for workers.One day,she observed employees between 10 and 11 a.m. ,and the next day she stopped by to watch the last 15 minutes of the shift.The manager is using what kind of reinforcement schedule?


Definitions:

Actor-observer Effect

The tendency to attribute one's own actions to external causes while attributing other people's behaviors to their internal characteristics.

External

Outside of or existing beyond the self or the entity it refers to, often used in contrast with internal.

Internal

Relating to or situated on the inside; intrinsic or inner attributes.

Likert Scale

A psychometric scale commonly involved in research that employs questionnaires. It is used for assessing attitudes by asking respondents to rate their level of agreement with a statement using a choice scale.

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