The Scorecard and ________ Process Pushes a Company to Act

question 48

Multiple Choice

The scorecard and ________ process pushes a company to act on what it said it was going to do in terms of strategy.

• A) production
• B) mapping
• C) cascading
• D) iterative

---

Definitions:

Operant Conditioning

is a learning process through which the strength of a behavior is modified by reinforcement or punishment.

Classical Conditioning

A learning process in psychology where an automatic conditioned response is paired with a specific stimulus, originally discovered by Ivan Pavlov.

Law of Effect

A psychological principle stating that behaviors followed by positive outcomes are likely to be repeated, while those followed by negative outcomes are less likely to be repeated.

Negative Reinforcement

The process of increasing desired behaviors by removing or avoiding a negative stimulus.