Southwest Airlines Is an Airline Industry Leader

question 132

Multiple Choice

Southwest Airlines is an airline industry leader. It has protected its competitive advantage by ________.

• A) paying its workers higher than average wages
• B) patenting specific aeronautical technologies
• C) configuring its value-chain activities in an inimitable way
• D) eliminating activities to the value chain that are unique

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Definitions:

Animal Research

The use of non-human animals in scientific experiments to study biological, psychological, or social processes.

Behaviourism

A theory in psychology that asserts that behaviors are a result of the environment and stimuli, emphasizing observable and measurable behaviors over internal mental states.

Behaviourism

A psychological approach that emphasizes the study of observable behaviors and the environment's effect on behavior, minimizing the importance of mental states.

Skinner

B.F. Skinner, a pioneering figure in psychology who developed the theory of operant conditioning, emphasizing how behavior is influenced by its consequences.