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How Can Firms Use Value-Chain Activities to Create a Competitive

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How can firms use value-chain activities to create a competitive advantage?


Definitions:

Self-esteem

An individual's overall subjective emotional evaluation of their own worth.

Self-control

The ability to regulate one's emotions, thoughts, and behavior in the face of temptations and impulses.

Empathy

The capacity to understand another person’s emotions and concerns.

Peer Acceptance

Likeability or the degree to which a child is viewed as a worthy social partner by his or her peers.

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