The Balanced Scorecard Measures Financial and Nonfinancial Performance of a Business

question 33

Multiple Choice

The balanced scorecard measures financial and nonfinancial performance of a business. The balanced scorecard measures four areas. Identify one of the following that is not included as a performance measurement.

• A) Internal Process
• B) Financial
• C) Innovation and Learning
• D) Employees

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Definitions:

Theoretical Grounds

The fundamental concepts, principles, or logics that underpin a theory, method, or reasoning.

Professional Wisdom

The deep knowledge and experience that professionals accumulate over time in their field of work, aiding in decision making and problem-solving.

Policy Assessment

The process of evaluating the effectiveness, outcomes, and impacts of public policies.

Social Policy Practice

The application of social policy principles and theories in real-world settings, often involving the development and implementation of programs aimed at improving societal welfare.