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When Management Seeks to Achieve Personal Departmental Objectives That May

question 56

Multiple Choice

When management seeks to achieve personal departmental objectives that may work to the detriment of the entire company, the manager is experiencing:


Definitions:

Quantify Performance

The process of measuring the efficiency and effectiveness of an action or entity using numerical data.

Measure

Quantitative assessment or size determination of a particular attribute or characteristic by using a tool, unit, or system.

Organizational Citizenship

Behavioral activities by employees that are not part of their formal job requirements but that contribute to the well-being of the organization.

Regulatory Compliance

Adherence to laws, regulations, guidelines, and specifications relevant to a business or operation.

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