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What Are the Advantages and Disadvantages of Using Customers as a Source

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What are the advantages and disadvantages of using customers as a source of performance information?


Definitions:

Impaired Movement

Refers to the reduced ability or complete inability to move a part of the body normally, often due to injury, disease, or a neurological condition.

Cognitive Limitations

Restrictions in cognitive functioning that impact an individual's ability to learn, remember, or process information.

Imaginative Companions

Fictional characters or entities created in the mind, often by children, for companionship or entertainment.

Continuous Performance Test

A psychological task designed to measure a person's sustained and selective attention and impulsivity.

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