What Are the Advantages and Disadvantages of Using Customers as a Source

question 52

Essay

What are the advantages and disadvantages of using customers as a source of performance information?

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Definitions:

Employer

An individual or organization that hires and pays for the services of employees under an expressed or implied agreement, and has the right to control the details of work performance.

Employee

An individual who is hired by a person or business for a wage or salary to perform specific duties.

Acquitted

To be found not guilty of a crime in a court of law, absolving the defendant from the charges.

Tort

A civil wrong that causes someone else to suffer loss or harm resulting in legal liability for the person who commits the tortious act.