What Are the Advantages and Disadvantages of Using Customers as a Source

question 52

Essay

What are the advantages and disadvantages of using customers as a source of performance information?

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Definitions:

Libel Per Se

Defamatory statements that are blatantly damaging to an individual's reputation without the need for further explanation or proof of harm.

Editorial

An article or short piece in a publication expressing the opinion of its editor or publisher.

Punitive Damages

Monetary compensation awarded to a plaintiff that goes beyond what is necessary to compensate for losses, intended to punish the defendant for particularly egregious behavior.

Deter

To discourage or prevent from acting, typically through the threat of negative consequences.