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When Poor Results Are Due to Causes Beyond the Performer's

question 3

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When poor results are due to causes beyond the performer's control,which approach to measuring performance is most appropriate?


Definitions:

Evasion

The act of avoiding something undesired, such as responsibilities, questions, or physical obstacles, often through skill or deceit.

Bilateral

Involving two sides or parties, often referring to agreements, communications, or relationships that involve direct interaction between two individuals or groups.

Persuasion

The act or process of influencing someone's thoughts, beliefs, or actions through argument, reasoning, or appeal.

Bargaining

A negotiation process between two or more parties where compromises are made to reach a mutual agreement.

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