David Wants to Implement the Consultative Selling Process

question 77

Multiple Choice

David wants to implement the consultative selling process. That means his initial task with a customer is to

• A) make a sales presentation.
• B) discover a need or set of needs.
• C) do a lot of talking.
• D) take an order.
• E) highlight the features and benefits of their product.

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Definitions:

Igneous

Pertaining to rock formed from the cooling and solidification of magma or lava, distinguished by minerals crystallized from molten material.

Oceanic Islands

Islands that are formed by volcanic activity in the ocean and are not located on continental shelves, often featuring unique ecosystems.

Partially Melted Rock

Rock that has undergone partial melting, often found in the Earth's mantle, leading to magmatic differentiation and volcanic activity.

Earth's Mantle

The part of the earth's interior between the crust and the outer core, composed of silicate rocks that are rich in magnesium and iron.