When Using Incentives to Motivate a Team, the Team Can

question 19

Multiple Choice

When using incentives to motivate a team, the team can respond with unintended negative behaviors such as __________.

• A) social loafing and free riding.
• B) severely pressuring other team members to decrease performance.
• C) a decrease in team competitiveness.
• D) performance gains and increased communication.

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Definitions:

Transformation Strategy

A comprehensive approach a company adopts to change its business processes and operations in order to achieve specific goals.

Efficiency

The ratio of the output produced to the input used in the production process, indicating how well resources are utilized.

Flexibility

The ability of a company to adapt quickly to changes in the market environment, production demands, or customer needs.

Process Redesign

The fundamental rethinking of business processes to bring about dramatic improvements in performance.