____ May Be: Initiated by the Customer, Initiated by the Project

question 97

Multiple Choice

____ may be: initiated by the customer, initiated by the project team, caused by unanticipated occurrences during the performance of the project, or required by the users of the project results.

• A) Reports
• B) Changes
• C) Project planning
• D) Project scope documentation

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Definitions:

Cognitive Dissonance

The unpleasant state that can occur when people become aware of inconsistencies between their attitudes or between their attitudes and their behavior.

Self-esteem

An individual's subjective evaluation of their own worth or personal value.

Prosocial Behaviors

Actions intended to benefit others, such as helping, sharing, and comforting.

Direct Experience

Experiencing something firsthand through one's own senses, without intermediary tools, witnesses, or representations.