According to Arlene Hochschild,which of the Following Is Characteristic of Emotional

question 70

Multiple Choice

According to Arlene Hochschild,which of the following is characteristic of emotional laborers?

• A)An emotional laborer is expected to provide bad customer service if he or she is having a bad day.
• B)Their physical strength is the most important part of their work.
• C)Their labor has no exchange value.
• D)They are alienated from their emotional lives.

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Definitions:

Lippitt

Refers to Ronald Lippitt, an American psychologist known for his work on organizational change and group dynamics.

Suicidal

Pertaining to or having the inclination towards suicide, often due to psychological distress or mental disorders.

Adolescent

An individual in the transitional stage of development between childhood and adulthood, typically between ages 13 and 19.

Nurse

A healthcare professional responsible for the care of patients, including administering medication, monitoring conditions, and providing support.