M2 Is Included in M1

question 238

True/False

M2 is included in M1.

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Definitions:

Intellectual Capital

The valuable skills and knowledge that employees of a business possess.

Process Innovation

The implementation of new or significantly improved production or delivery methods in a business.

Competitive Advantage

The attribute that allows an organization to outperform its competitors, leading to greater sales or margins and/or retaining more customers.

Keeping Customers

involves strategies and practices to retain customers, enhancing customer loyalty and preventing turnover.