Over the Past Several Years,the Demand for Phone Operators Has

question 38

Multiple Choice

Over the past several years,the demand for phone operators has fallen dramatically.Which factor would account for this development?

• A)an increase in the number of automated answering services
• B)a decrease in the quality of the technology associated with phone equipment
• C)an increase in the supply of phone operators
• D)higher prices for long-distance service

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The process of giving individuals or groups the power, authority, and resources to control their own lives and contribute to their community or organization.

Art of Persuasion

The skill of influencing or convincing others to adopt a particular view or take a specific action.

Rancor

Bitterness or resentfulness, especially when long-standing; it can significantly impact personal and professional relationships.

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Exceptionally strong output or results from a person, group, system, or organization, often exceeding the standard expectations.