A Key Element of TQM Is the Focus on the Customer

question 33

True/False

A key element of TQM is the focus on the customer.

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Definitions:

Nonfloating Drum

A type of drum in machinery or equipment that is fixed in place and does not move or float axially under operation.

Wheel Bearing

Any of several types of bearings that reduce friction at the interface of the axle and the hub.

Rear Axle

The axle located at the rear of a vehicle, transmitting power from the drivetrain to the rear wheels.

Wheel Cylinder

An output cylinder in a drum brake assembly. The wheel cylinder contains pistons that move the brake shoes against the drum when the brakes are applied.