A Telemarketing Company Wants to Compare the Effectiveness of Five

question 17

Multiple Choice

A telemarketing company wants to compare the effectiveness of five of its employees by looking at the percentage of survey questions completed.Data from four past surveys are randomly chosen for each of the employees,and the percentage of completed questions is calculated.How many degrees of freedom does the treatment sum of squares have? How about the error sum of squares?

• A)df-treatment = 5; df-error = 19
• B)df-treatment = 4; df-error = 19
• C)df-treatment = 4; df-error = 15
• D)df-treatment = 4; df-error = 16
• E)df-treatment = 5; df-error = 15