Sunita's Job Is to Provide Technical Support to Computer Users

question 71

Multiple Choice

Sunita's job is to provide technical support to computer users.Suppose the arrival of calls can be modeled by a Poisson distribution with a mean of 4.8 calls per hour.What is the probability that in the next 15 minutes there will be no calls?

• A)0.3614
• B)0.6988
• C)0.3012
• D)0.0082
• E)0.0395

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Definitions:

Output Per Hour

A measure of productivity calculated by dividing the total output of goods and services by the total hours worked.

Marginal Productivity

The additional output that is produced by adding one more unit of a particular input while holding all other inputs constant.

Complements In Production

Goods that are produced together or their production levels are directly linked; an increase in the production of one leads to an increase in the production of the other.

Substitute Resources

Alternative inputs or resources that can be used in place of another in the production process.